Philips Oral Healthcare is continually seeking new and innovative ways to reinforce our
partnership with dental professionals. We want this site to be a source for tools that can help
you provide superior oral healthcare to every patient.
Free CE Webinars
These online courses provide valuable information and a convenient way to earn Continuing
Education credits. Earning credits is simple. Watch a webinar and then take the related quiz
(10 questions). We’ll provide you with a certificate of completion that you can print.
For dental professionals requiring continuing education credit for relicensure, it is the
responsibility of each licensee to comply with their licensing agency’s regulations on
acceptance of course topics and online continuing education credit.
Problems registering? Click here or call 1-800-692-4295
Current Webinars Offered
Before registering for the Philips Learning Center, please read these instructions.
New user?

Returning site user?
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Karen Davis, RDH, BSDH, RDHMP
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Moving from the academic arena to private practice for dental hygienists new to the profession
is exciting, yet potentially filled with numerous frustrations. This course is specifically
designed to assist dental hygienists in making that transition smoothly and preventing some of
the pitfalls that can happen early on such as running behind all day; feeling like you
can’t get it all accomplished; worrying about whether or not you are being profitable;
and concern about patients not accepting treatment recommendations! The profession of dental
hygiene can be amazingly rewarding for those who set their standards high, and have a vision
on how to succeed. This program will inspire and equip new dental hygienists on how to do
just that.
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- Identify necessary components to prepare for timely appointments
- Identify necessary components to prioritize the dental hygiene appointment
- Equip participants with practical tips to make a smooth transition
- Equip participants to make a profitable contribution to the practice
ALERT: After completing webinar, return to the course module
page to take assessment test and receive your CE certificate.
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Prof. Sheryl Syme
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Mid-Atlantic Prevent Abuse and Neglect Through Dental Awareness is a continuing education
course designed to educate dentists, dental hygienists, dental assistants and others about the problems of
child abuse and neglect, domestic violence, elder abuse and neglect, and human trafficking. This course
aims to teach dental and other health care professionals to recognize the indicators of abuse and neglect
and inform them of their legal and ethical responsibilities in reporting and referring victims. Abuse and
neglect are an ever-increasing problem in today’s society. Dental professionals are frequently the
first health care professional to render treatment to a maltreated individual, yet make few reports. The
more education you receive, the more likely you are to recognize and report. Early recognition with timely
reporting and referrals to appropriate agencies can help prevent more significant health consequences and
even death in maltreated individuals. This course (session one and session two) satisfies the 2 hour
continuing education requirement on abuse and neglect as mandated by COMAR: Subtitle 44 BOARD OF
DENTAL EXAMINERS 10.44.22 Continuing Education Authority: Health Occupations Article,
§4-205,Annotated Code of Maryland.
ALERT: After completing webinar, return to the course module page to take assessment
test and receive your CE certificate.
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Karen Davis, RDH, BSDH, RDHMP
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All dental hygienists and dentists involved in providing prophylaxis have experienced,
“the bloody prophy”. In fact, across the country today bloody prophys are
being provided, and patients sent out the door with an appointment to provide this same
service again in six more months! Given compelling research that reveals a strong
mouth-body connection to overall health, clinicians should develop a zero tolerance for
providing ongoing bloody prophys. This course examines the reality surrounding making a
conversion from prophylaxis to therapeutic care for existing patients along with the
scientific, clinical and business rationale for doing so.
Participants will learn:
- How to distinguish between preventive and therapeutic treatment
- How the incidence of periodontal diseases should impact clinical services
- How biofilm infections becomes a ‘game changer’ for the patient’s care
- What to say to bloody prophy patients, scheduled for routine cleanings and how to treat their disease
- Why team continuity is vital to successful shifts in current procedures
- How healthier patients can lead to healthier profits
ALERT: After completing webinar, return to the course module page to take assessment
test and receive your CE certificate.
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Kimberly Miller, RDH, BSDH, RDHMP
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Do you find that patients often undervalue the services provided during a comprehensive
exam or dental hygiene visit? Are you challenged with time management when trying to
collect the essential data needed to prepare a comprehensive treatment plan? You are not
alone; this course will provide you with step-by-step guidelines and protocols to
expedite three of the five screenings needed for every dental patient to ensure
comprehensive care.
Valuable tips like verbal skills, body language and handling patient objections will be
featured.
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| Course Objectives: |
- Equip the clinician with consistent reproducible screening protocols
- Understand the rationale behind each screening
- Increase the use of high impact language for improved case acceptance
- Exceed the patient’s expectations and increase the patient’s perceived value
Each of these You Are The Expert programs stands alone based on its
content. The participants of all three courses will notice how the data builds from one
screening to the next providing the clinician with a “big picture” in only a
few short minutes. Experience the benefits of adding this new dimension to your clinical
standards by including these five Clinical Screening Investigations for your patients.
Those benefits include: fewer cancellations, increased referrals, greater patient value
and increased case acceptance, to name just a few.
ALERT: After completing webinar, return to the course module page to take assessment
test and receive your CE certificate.
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Kimberly Miller, RDH, BSDH, RDHMP
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Part II of You Are The Expert features techniques and verbal skills
specifically designed to address patient concerns with restorative aesthetic treatment
considerations. While applicable to all team members, those sitting chairside will learn
to comfortably discuss treatment options, handle insurance questions and build value for
comprehensive care. These verbal skills are essential to all of today’s Dental
Professionals.
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| Course Objectives: |
- Equip the clinician with a consistent reproducible screening protocol for
restorative and aesthetic needs
- Utilize the intra oral camera with good time management at each visit to reinforce
or initiate restorative / aesthetic conversations
- Learn verbal skills to assist with case presentation and comfortably handle patient
objections to treatment
Each of these You Are The Expert programs stands alone based on its
content. The participants of all three courses will notice how the data builds from one
screening to the next providing the clinician with a “big picture” in only a
few short minutes. Experience the benefits of adding this new dimension to your clinical
standards by including these five Clinical Screening Investigations for your patients.
Those benefits include: fewer cancellations, increased referrals, greater patient value
and increased case acceptance, to name just a few.
ALERT: After completing webinar, return to the course module page to take assessment
test and receive your CE certificate.
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Kimberly Miller, RDH, BSDH, RDHMP
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Part III of You Are The Expert singles out the periodontal screening.
While a comprehensive periodontal charting should be completed once per year, how often
and in what way should our patients be screened for periodontal disease and its
complications? This program outlines a step-by-step protocol for a brief periodontal
assessment including tissue response and the verbal skills to effectively communicate
the importance of this screening and the significance of the results.
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| Course Objectives: |
- Equip the clinician with a consistent reproducible screening protocol for
periodontal disease activity
- Utilize the intra-oral camera with good time management at each visit to demonstrate
disease activity
- Learn verbal skills to begin to transition patients from continuing care to the
appropriate periodontal treatment
Each of these You Are The Expert programs stands alone based on its
content. The participants of all three courses will notice how the data builds from one
screening to the next providing the clinician with a “big picture” in only a
few short minutes. Experience the benefits of adding this new dimension to your clinical
standards by including these five Clinical Screening Investigations for your patients.
Those benefits include: fewer cancellations, increased referrals, greater patient value
and increased case acceptance, to name just a few.
ALERT: After completing webinar, return to the course module page to take assessment
test and receive your CE certificate.
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2010 Global Events Calendar
Come and visit us at the following meetings.
Master the art and science of behavior change In Glasgow, Scotland, on July 2, 2010!
Understanding Motivational Interviewing as a Successful Treatment Concept; Why Behavior Science is the Heartbeat
of Every High-Tech Intervention
Click here to learn more. (audio postcard – please turn up your speakers)
Click here to register.
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